We build AI systems that respond to every rental enquiry within 90 seconds, qualify tenants and book inspections automatically — handle maintenance requests end-to-end with tenant and landlord updates — start lease renewal conversations 60 days before expiry — and manage the routine communications that currently eat 40% of your PMs' day.
The average property manager handles 150–200 properties and spends over 40% of their day on routine communications that could be automated — answering the same maintenance status questions, sending the same inspection reminders, following up the same rental enquiries, and starting the same lease renewal conversations they've had hundreds of times before. This isn't a people problem. It's a systems problem. And at the typical property management revenue per property, the average agency between 200 and 500 properties is losing $118,000 a year in churn, vacancy, and inefficiency.
A tenant couple enquires about a 3-bedroom property on a Tuesday afternoon. Your PM is at an inspection, another is in a tribunal, and the admin team is processing lease renewals. The enquiry gets a canned auto-response — or nothing. By Thursday, they've applied at another agency. Across 50 rental enquiries a month, even a 20% fall-through rate is ten tenancies — and ten vacancy periods — that didn't need to happen. An AI that responds in 90 seconds, qualifies the tenants, and books the inspection while your team is otherwise occupied captures every lead, every time.
A tenant logs a hot water system fault on Monday. A tradesperson is scheduled for Wednesday. The tenant doesn't know it's scheduled. They call on Tuesday to ask for an update. Your PM has to stop what they're doing to check the job status and call them back. The landlord also wants to know what's happening and what it will cost. Between the initial report and the resolution, a simple maintenance job generates 8–12 manual touchpoints that should all be automated. Every unanswered status question is a small trust withdrawal from both tenant and landlord.
A tenant's lease expires in 60 days. No renewal conversation has started because your PM's calendar reminder was missed, they were in tribunal last week, and the property got buried under everything else. The tenant has started looking at other places. By the time you reach out at 30 days, they've already applied somewhere else. A system that automatically starts the renewal conversation at 90 days, personalises it to the tenant's history, and tracks their response would turn most of these reactive vacancies into proactive renewals — saving the landlord 2–4 weeks of vacancy per event.
A landlord investor with three properties managed by your agency hasn't heard from you in six weeks — except when there was a problem. They don't know that the market rent for their property has gone up. They haven't received a proactive update on the state of their portfolio. When a competitor calls and offers consistent reporting and proactive communication, they move. An AI that sends monthly property summaries, flags rent review opportunities, and maintains proactive landlord contact keeps managements in your column without adding to your PMs' workload.
Every Supersonic engagement starts with your biggest revenue leak — not a generic tech stack. We scope, build, and guarantee the outcome. The first system is live within 72 hours of onboarding.
Every new rental enquiry receives an AI response within 90 seconds — qualifying move-in timeline, household composition, employment, and pets before booking the inspection directly. Prospects receive confirmation and reminders. Your PM arrives at the inspection with a pre-qualified group rather than a cold open house. Applications submitted on the day are logged and notified to the PM automatically. Property management agencies running this system cut vacancy periods by an average of 8 days per property and handle 3.2× more enquiries per PM.
From the moment a maintenance request is lodged, the communication runs automatically — tenant acknowledged within minutes, tradesperson notified and scheduled, landlord informed with approval request for non-urgent items, and both parties updated at every stage through to resolution. Emergency requests trigger immediate escalation to the PM on-call. Your PMs handle exceptions — approvals above threshold, disputes, and complex jobs — not routine status updates. Agencies running this system cut PM time on maintenance communications by 52% and reduce tenant satisfaction complaints by 71%.
The lease renewal conversation starts automatically 90 days before expiry — giving tenants enough lead time to commit without feeling pressured, and giving you enough runway to re-let the property if they don't. The system tracks responses, escalates non-replies at 60 days and 30 days, notifies the landlord with a rent review recommendation based on current market data, and manages the lease signing process end-to-end. Agencies running this system improve lease renewal rates by 58% — eliminating the majority of reactive vacancy periods that currently cost landlords weeks of lost rent.
Every landlord receives a monthly property summary — vacancy status, rent paid, maintenance completed, and market rent comparison — automatically generated and sent without PM involvement. Rent review opportunities are flagged when comparable properties increase. At peak satisfaction moments — after a maintenance resolution or a successful re-tenanting — Google review requests fire automatically. Annual portfolio reviews are scheduled and sent as calendar invites. Agencies running this system retain managements at dramatically higher rates, generate 4.6× more Google reviews, and see landlord referrals increase by 39% within 12 months.
Watch how your AI responds to a rental enquiry — qualifies the tenants' situation, confirms the property details, and books the inspection in a four-minute conversation while your team is mid-afternoon and managing their existing workload. No delay, no dropped lead, no vacancy day wasted.
Before: rental enquiries were answered when PMs had time, which was rarely within the same business day. Average vacancy period: 20 days. After: every enquiry received an AI response within 90 seconds with inspection booking. Average vacancy period dropped to 12 days — an 8-day improvement. Across 280 properties with an average turnover of 35% per year, that's 98 vacancy events per year. At an average rent of $480/week, the 8-day reduction represents over $53,000 in additional rent recovered annually — for landlords who are now considerably happier with their PM.
Leases were being renewed at a 54% rate — the rest became vacancies when tenants either left without telling anyone, found somewhere else during the 30-day notice window, or weren't approached in time to make a decision. After implementing the 90-day renewal system, the renewal rate climbed to 85%. At 180 properties with a 40% annual turnover, that's 72 renewal events per year. The improvement from 54% to 85% retention means 22 fewer vacancies per year — each costing an average of $1,800 in vacancy and re-letting fees. Total saving: $39,600 in avoided vacancy costs per year.
With 650 properties, maintenance requests and status updates were consuming the majority of each PM's day. A time audit showed PMs were spending an average of 3.2 hours per day on maintenance communications alone — updates to tenants, approvals to landlords, and follow-ups to tradespeople. After automation, that dropped to 1.5 hours per day — freeing 22 hours of PM capacity per week across the team. The agency used that capacity to grow their rent roll from 650 to 910 properties over 12 months without adding a single PM to the team.
Generic CRM platforms and property management software aren't built for the communication challenges that drain PM productivity. They don't understand the difference between a tenant who needs an urgent response and one who needs a gentle renewal nudge, why the first-response window on a rental enquiry determines whether you fill the property this week or next, or how to communicate professionally on behalf of your landlords without adding to your PMs' workload. We do — because we've built specifically for property management agencies.
Not a prototype. Not a demo. A working AI agent handling real rental enquiries for your real agency — within 72 hours of onboarding. You see results before your second invoice.
We understand vacancy cycles, lease renewal windows, maintenance escalation protocols, landlord communication expectations, and the regulatory environment that shapes every conversation. Systems are built for how property management actually works.
No patchwork of Property Me, :Different, and Zapier. Your entire enquiry, maintenance, and renewal stack runs inside a purpose-built system we own and control — faster, tighter, and without the integration overhead.
Month-to-month, cancel any time. We don't lock you in — we earn your business every month. Your dedicated CRM tracks every lead, every conversion, and every dollar recovered so you always see exactly what you're getting.
Our systems are SOC II Type 2 certified and built to meet enterprise security standards. Tenant and landlord data is handled exclusively within our certified infrastructure — never stored in third-party tools or shared platforms. Full data processing agreements available on request.
Our agents are built with strict conversation guardrails. They handle enquiries, inspections, maintenance, and renewals — and route anything outside their scope to your PM team immediately. Your AI never says something it shouldn't.
If the agreed performance metric isn't hit within 90 days, we keep working at no charge. No agency that lacks confidence in their work for property managers can afford to make that offer.
We stake our fee on your results. If the systems we build don't deliver the agreed improvement in vacancy period or lease renewal rate within 90 days, we keep working at no charge until they do. No asterisks. No fine print.
This is a guarantee no agency that lacks confidence in their work for property managers can afford to make. We make it because our systems — built specifically for how property management works — deliver. Every time.
"We will reduce your average vacancy period by 8 days and improve your lease renewal rate by 58% within 90 days — or we keep building until we do, at no additional charge."
"Our average vacancy was sitting at 20 days because enquiries were falling through the cracks while our PMs were managing everything else. The AI now responds faster than any of us can, books the inspection, and sends reminders. We're at 12 days average now. For 280 properties, that's over $50,000 a year back in our landlords' pockets — and they know it."
"Maintenance status calls were destroying our afternoons. Every tenant thought their job wasn't being followed up because no one had told them what was happening. Now the AI keeps everyone updated automatically. Our PMs are finally doing PM work instead of being a messaging relay service. They manage 40% more properties each."
"We were losing managements to agencies that seemed more proactive — just because they sent monthly updates and we didn't. Now every landlord gets an automated monthly summary, rent review alerts, and a Google review request when things go well. Our retention went from 78% to 94% and we get 4 or 5 new landlord referrals a month we didn't have before."
"We implemented all four systems — enquiry response, maintenance automation, lease renewals, and the landlord retention engine. In 12 months our rent roll grew from 650 to 910 properties with the same team. Vacancy averages are down 8 days. Renewal rates are at 85%. Landlord retention is at 94%. The ROI is impossible to argue with. $4K a month and we added 260 properties worth of management fees without a single new hire."
We've heard every objection. Here's exactly what we say — no vague answers, no redirects.
Your rental enquiry system is live within 72 hours of onboarding. Most agencies see their first AI-booked inspection in the first 24 hours. Vacancy period improvements are visible within the first two weeks as the inspection volume increases.
Yes — we integrate with Property Me, Console Cloud, Inspect Real Estate, :Different, Rental Express, and most major platforms. Maintenance workflows, lease data, and landlord records connect to your existing system. Your PMs don't change how they work — the AI layers in on top of what's already there.
The AI is transparent about what it is when asked directly — we never misrepresent it as a human. In practice, tenants care about speed and accuracy, not whether a human or AI sent the message. When a response arrives in 90 seconds with the right information and a confirmed inspection time, they're happy — and they appreciate the responsiveness.
The AI handles routine communications and routes anything that requires human judgment to your PM team immediately — with full context. Disputes, tribunal matters, and sensitive conversations are always handled by your team. The AI's job is to handle the 80% of communications that don't need human judgement, so your PMs have capacity for the 20% that do.
Supersonic is $4,000/month. That covers your full enquiry response, maintenance automation, lease renewal, and landlord retention system — built and managed for your agency. Most agencies recover the investment from the additional management fees generated in the first month as PMs handle more properties. We'll confirm everything on your strategy call.
PM platforms handle accounting and compliance — they don't handle proactive tenant communication, intelligent follow-up, or landlord retention. We sit alongside your PM software and handle the communication layer that it was never designed to do. Your existing platform stays exactly as it is — we handle what it can't.
The 3-minute AI Readiness Quiz tells us exactly where your property management agency is leaking revenue — slow enquiry response, reactive lease renewals, maintenance communication overhead — and what to automate first. Qualified agencies get a free 30-minute strategy call where we map the exact system we'd build.