We build AI systems that respond to every plumbing enquiry in under 90 seconds, triage urgency and job type via text before you dispatch, and automate the follow-ups and maintenance reminders that keep your schedule full — so you win more jobs and waste fewer hours.
In plumbing, the job goes to whoever replies first — not whoever is best. A homeowner with a burst pipe or a blocked drain isn't comparing quotes. They're texting the first number they find and booking whoever comes back within minutes. Meanwhile your team is on-site with no way to respond. That gap costs the average plumbing business $77,600 a year in lost revenue.
When water is flooding or a drain is blocked, customers contact two or three plumbers at once and book whoever responds first. Your plumbers are on-site, your phone goes to voicemail, and the job — often worth $800–$3,000 — goes to the competitor who replied via text within 90 seconds.
Without upfront qualification, you're sending vans to warranty callbacks, out-of-area jobs, and enquiries that turn out to be a $90 tap washer. Every wasted truck roll costs $150–$280 in time and fuel — and pulls a plumber off a higher-value job.
You issue a quote, the homeowner goes quiet, and chasing it up means pulling someone off a job to make a call. Most plumbing businesses lose 35–50% of their quotes simply because they stop following up after the first message.
Burst pipes, blocked drains, and hot water failures don't happen at 9am. When a homeowner messages at 7pm or on a weekend and gets no reply, they've already booked someone else by the time you see it Monday morning.
Every Supersonic engagement starts with your biggest bottleneck — not a generic tech stack. We scope, build, and guarantee the outcome. The first system is live within 72 hours of onboarding.
The moment an enquiry lands — from your website, Google Ads, or referral — your AI agent responds immediately via text. It identifies urgency level, job type, location, and access details before it reaches you. Emergency jobs get priority routing; non-urgent work gets scheduled. Your team stops triaging blind and starts from a qualified queue. Runs 24/7 including weekends and after-hours.
Most plumbing businesses send one quote and hope. We build automated follow-up sequences that reach out on days 1, 3, and 7 — with messages personalised to the job type and tone. No manual chasing, no awkward calls. Clients typically see a 35–50% improvement in quote conversion within the first month, surfacing jobs they'd effectively written off.
Your existing customers are your most profitable revenue stream — but without automated reminders, they drift to whoever follows up first. We build sequences for hot water system services, gas fitting checks, drain maintenance, and scheduled inspections — reaching out at 30, 14, and 7 days before the service is due. Clients see 40–55% improvement in returning customer retention within 60 days.
After every completed job, your system sends a personalised Google review request — timed 48 hours post-job for maximum response rate. Frictionless for the homeowner, automatic for your team. More Google reviews means higher Maps ranking, which means more inbound enquiries without spending more on ads. Clients average 3.9× more reviews within 60 days.
Watch how your AI agent handles a homeowner with a burst pipe — triaging urgency, capturing job details, and booking the right plumber via text. All while your team is on-site with no way to respond. This conversation happens automatically the moment an enquiry lands from your website, Google, or social.
Before: emergency enquiries submitted through the website sat unanswered while plumbers were on-site. By the time anyone could reply, customers had already booked a competitor. After: AI handles all first contact via text, triages urgency and access details, and books the right plumber automatically. Owner reviews a pre-qualified job list each morning.
A 7-message follow-up sequence — sent automatically over 14 days after each quote — reactivated leads that had gone quiet. No manual chasing. No awkward calls. 18 conversions in month one that the business had written off, including 4 full bathroom renovations. Revenue recovered: $41,000 in a single month.
Automated post-job review requests — personalised, timed 48 hours after job completion, with a single-tap link. 85 new reviews in 90 days pushed their Google Maps ranking from page 3 to position 1 for their primary keyword, generating an estimated 55% increase in organic enquiries with no additional ad spend.
Generic AI tools aren't built for plumbing. They don't understand emergency urgency levels, hot water service cycles, or why a homeowner messaging at 11pm about a burst pipe is worth $2,800 if someone responds in under 90 seconds. We do — because we've built specifically for trades businesses. Here's what that means for you.
Not a prototype. Not a demo. A working AI agent triaging real service enquiries in your real business — within 72 hours of onboarding. You see results before your second invoice.
We understand emergency triage logic, the difference between a $90 tap job and a $6,000 pipe replacement, and why after-hours response is your biggest competitive edge. The scripts and qualification logic are built for how plumbing actually works.
No third-party automation tools, no patchwork integrations. Your entire lead engine runs inside a purpose-built system we own and control — which means faster builds, tighter reliability, and zero platform risk for your business.
Month-to-month, cancel any time. We don't lock you in — we earn your business every month. Your dedicated CRM tracks every lead, every conversion, and every dollar recovered so you always see exactly what you're getting.
Our systems are SOC II Type 2 certified and built to meet enterprise security standards. Your customer and business data is handled exclusively within our certified infrastructure — never stored in third-party tools or shared platforms. Full data processing agreements available on request.
Our agents are built with strict conversation guardrails. They won't be derailed by off-topic questions, attempts to get free advice, or anything outside their defined role. Every response is scoped to qualification, booking, and follow-up — so your AI never says something it shouldn't.
If the agreed performance metric isn't hit within 90 days, we keep working at no charge. No agency that lacks confidence in their work for plumbing businesses can afford to make that offer.
We stake our fee on your results. If the systems we build don't deliver the agreed improvement in booked job volume within 90 days, we keep working at no charge until they do. No asterisks. No fine print.
This is a guarantee no agency that lacks confidence in their work for plumbing businesses can afford to make. We make it because our systems — built specifically for trades — work. Every time.
"We will 2.6× your booked jobs within 90 days — or we keep building until we do, at no additional charge."
"Emergency jobs used to go cold while my plumbers were under someone's house. Now the AI handles all first contact and by the time I check my phone after a job, I've got a fully qualified booking waiting. We haven't missed a single after-hours emergency since we launched it."
"The quote follow-up sequence paid for itself inside the first week. We converted 18 jobs in month one that we'd basically given up on — including four full bathroom renos. That's $41,000 we would have walked away from."
"We went from 22 Google reviews to 107 in three months. We're now the #1 result for plumbing in our area. The review system runs completely automatically — I never have to ask a single customer myself."
"I was sceptical because I'd tried software before and nothing stuck. The difference here is that they build it for you and stand behind the results. It's not a tool you have to figure out — it's a system that runs while you're on the tools."
We've heard every objection. Here's exactly what we say — with no vague answers or redirects.
Your AI enquiry response system is live within 72 hours of onboarding. Most clients see the first converted emergency jobs within the first week. The quote follow-up sequence typically surfaces 10–20 previously dead leads within the first 30 days.
After hours is exactly when it matters most. The AI handles enquiries 24/7 — a homeowner messaging about a burst pipe at midnight gets an immediate, intelligent text response that starts the triage conversation. It scales to handle any volume without dropping a single message, whether it's 2pm on a Tuesday or 11pm on a Sunday.
No. We integrate with Jobber, ServiceTitan, Simpro, AroFlo, Housecall Pro — or whatever you're running. We build on top of your existing stack, not instead of it. Your team keeps their tools and just gets better, pre-qualified information arriving in them.
Yes — we build urgency logic specifically for plumbing: active water flow, mains isolation, hot water failure, blocked sewers, and gas-related issues all trigger priority routing. Routine enquiries like dripping taps and general maintenance get scheduled appropriately. The AI knows the difference and routes accordingly — every time.
Supersonic is $4,000/month. That covers your full lead response and follow-up system, built and managed for your plumbing business. Most clients recover the investment from a single converted emergency job in the first month. We'll confirm everything on your strategy call.
Our systems handle first-contact via web form, SMS, and web chat. For customers who try to call and can't reach your team, we set up an SMS callback trigger — so they immediately receive a text that starts the triage conversation. Most people switch to text gladly when someone responds within seconds. No enquiries go completely cold.
The 3-minute AI Readiness Quiz tells us exactly where your plumbing business is leaking revenue — and what to automate first. Qualified businesses get a free 30-minute strategy call where we map the exact system we'd build.