We build AI systems that respond to every legal enquiry in under 90 seconds, pre-qualify matter type, urgency, and jurisdiction via text before a fee earner spends a minute on intake, and automate the follow-up and re-engagement sequences that turn past clients into repeat instructions and referrals — so your firm grows without hiring another receptionist.
Legal is one of the most urgency-driven service categories. A person going through a separation, facing a criminal charge, or needing a property settled by a deadline doesn't wait for a callback tomorrow. They call three firms. They go with whoever made them feel heard fastest. While your phone rang out and your contact form went to an inbox, another firm had a conversation, established trust, and asked for the retainer. That gap costs the average law firm $92,000 a year in lost matter revenue.
A business owner gets served with a claim on a Friday afternoon. They need a lawyer by Monday. They submit three contact forms and call two numbers. The firm that replies to their text at 6pm on Friday wins the retainer — typically $8,000–$25,000. The firms that call back Monday morning hear "we've gone with someone else." Urgency is the rule in legal, not the exception.
Your solicitors and paralegals are taking intake calls from people who don't have a matter, are in the wrong jurisdiction, or can't afford legal fees. Every unqualified intake call costs 15–20 minutes of chargeable time. Across a team of five fee earners, that's 8–12 hours a week — the equivalent of $2,000–$4,000 in lost billable time — spent filtering enquiries that a system should be handling automatically.
A client whose property you settled two years ago is now going through a separation. They don't call you — they Google "family lawyer near me" because they haven't heard from you since the matter closed. The client relationship was warm. The referral was there. But without a system to stay in contact, re-engage at key life moments, and ask for new instructions, it evaporates. Most law firms lose 60–70% of past clients to competitors simply through silence.
Your clients are relieved and grateful when their matter resolves — but most law firms never ask for a review at the moment that satisfaction peaks. A family law client who just received a favourable settlement order is almost certain to leave a 5-star review if asked within 24 hours. Most firms wait too long, send a generic email, or never ask at all — and watch competitors with mediocre work outrank them on Google because they systematised the ask.
Every Supersonic engagement starts with your firm's biggest bottleneck — not a generic tech stack. We scope, build, and guarantee the outcome. The first system is live within 72 hours of onboarding.
Every legal enquiry — from your website, Google, or a referral — gets an instant reply via text in under 90 seconds. The AI qualifies matter type, jurisdiction, urgency, and whether the prospective client has the means and standing to proceed — before a single fee earner is involved. Time-wasters, wrong-jurisdiction enquiries, and clearly non-viable matters are filtered early. Your team starts every day with a pre-screened list of genuine, qualified, matter-ready clients — and never loses an urgent retainer to a slow response again. Runs 24/7 including evenings and weekends when urgent matters land.
Every closed matter triggers an automated re-engagement sequence designed to keep your firm top of mind at 6, 12, and 24 months. Messages are crafted to feel personal — not like a newsletter blast — referencing the matter type and reaching out at moments when new legal needs are most likely to arise. Conveyancing clients get estate planning prompts. Family law clients get check-ins timed around common life changes. A firm of 10 solicitors running this sequence typically generates 40–60 re-instructions per year from clients who would otherwise have Googled a competitor.
Every completed matter triggers a sequence that surfaces adjacent legal needs the client almost certainly has but hasn't thought to ask about. Conveyancing clients get wills, enduring POA, and trust structure prompts. Family law clients are introduced to estate planning once their matter resolves. Business clients are offered employment agreements, shareholder deeds, and IP protection. Messages feel like a trusted adviser looking out for them — not an upsell. Firms using this system typically see 46% of completed matter clients engage a second service within 90 days.
After every positive matter outcome — settlement confirmed, order received, matter closed — your system sends a personalised Google review request timed to the moment client satisfaction is at its absolute peak. Legal clients are highly likely to leave detailed, glowing reviews when asked immediately after a favourable outcome. Those reviews build your Google Maps ranking, drive organic enquiries, and create the trust signal that converts comparison shoppers into retained clients. Most law firms go from 15 reviews to 150+ in under three months.
Watch how your AI handles a business owner in Pyrmont who's been served with a claim and needs urgent representation — qualifying the matter type, jurisdiction, and urgency via text, then booking a same-day callback. All while your solicitor is in court across town. This runs automatically from your website, Google, or wherever the enquiry lands.
Before: urgent after-hours enquiries sat until Monday. Business owners served with claims over weekends routinely retained competing firms because the first callback took 48 hours. After: AI responds in under 90 seconds, qualifies matter type and urgency, and flags critical retainers to the duty solicitor's mobile. In the first 90 days, matters retained from after-hours enquiries increased 3.1× — without adding a single staff member.
A structured 6 and 12-month re-engagement sequence reached 340 past conveyancing clients with personalised check-ins. 47 responded with new instructions — wills, estate planning, and a handful of investment property settlements. Average matter value: $1,800. Total revenue from clients already in the database: $84,600 in six months. The firm had never had any post-matter follow-up process beyond a final invoice.
A post-settlement sequence offering wills, enduring POA, and trust structures to completed conveyancing clients generated 52 new estate planning matters in 90 days. Average additional matter value: $2,200. Total new revenue from existing clients with zero new leads: $114,400. The firm had been completing 15–20 conveyancing matters per month for three years and had never systematically offered estate planning to any of them.
Generic AI tools aren't built for legal. They don't understand the difference between an urgent commercial dispute and a speculative enquiry, why a family law client calling at 9pm on a Sunday is your most important lead of the week, or how to frame a related services prompt so it feels like a trusted adviser rather than a sales pitch. We do — because we've built specifically for law firms.
Not a prototype. Not a demo. A working AI agent handling real enquiries in your real firm — within 72 hours of onboarding. You see results before your second invoice.
We understand matter urgency triage, the difference between a billable enquiry and a time-waster, jurisdiction scoping, and why post-matter follow-up timing is everything. Scripts and qualification logic are built for how legal intake actually works.
No third-party automation tools, no patchwork integrations. Your entire client pipeline runs inside a purpose-built system we own and control — which means faster builds, tighter reliability, and zero platform risk for your firm.
Month-to-month, cancel any time. We don't lock you in — we earn your business every month. Your dedicated CRM tracks every lead, every conversion, and every dollar recovered so you always see exactly what you're getting.
Our systems are SOC II Type 2 certified and built to meet enterprise security standards. Your customer and business data is handled exclusively within our certified infrastructure — never stored in third-party tools or shared platforms. Full data processing agreements available on request.
Our agents are built with strict conversation guardrails. They won't be derailed by off-topic questions, attempts to get free advice, or anything outside their defined role. Every response is scoped to qualification, booking, and follow-up — so your AI never says something it shouldn't.
If the agreed performance metric isn't hit within 90 days, we keep working at no charge. No agency that lacks confidence in their work for law firms can afford to make that offer.
We stake our fee on your results. If the systems we build don't deliver the agreed improvement in matters retained within 90 days, we keep working at no charge until they do. No asterisks. No fine print.
This is a guarantee no agency that lacks confidence in their work for law firms can afford to make. We make it because our systems — built specifically for legal practices — work. Every time.
"We will 3.1× your matters retained within 90 days — or we keep building until we do, at no additional charge."
"We were losing urgent commercial matters every week — business owners served with claims who needed someone that day. The AI replies instantly and now our solicitors start every morning with a pre-qualified pipeline. We haven't missed a qualified urgent enquiry since we went live."
"The re-engagement sequence was the surprise. We had 400 past conveyancing clients we hadn't spoken to in years. In six months, 47 came back with new matters. That's $84K from our existing database — with zero new ad spend. We were just leaving it on the table."
"We went from 14 Google reviews to 188 in 10 weeks and are now the top-ranked firm in our suburb. The review system fires automatically — we do absolutely nothing. Our organic enquiry volume has nearly doubled just from the ranking improvement."
"The related services sequence was extraordinary. We'd been settling 15 conveyancing matters a month for three years and had never once offered those clients a will or estate plan. In 90 days, 52 of them engaged estate planning. That's $114K in new revenue from clients we already had — without a single new lead."
We've heard every objection. Here's exactly what we say — no vague answers, no redirects.
Your AI enquiry system is live within 72 hours of onboarding. Most firms see the first recovered matters and booked callbacks within the first week. Urgent after-hours enquiries that would previously have gone cold are typically recovered within the first 48 hours of going live.
Yes — we build separate qualification flows for each practice area. A family law enquiry gets a different triage path than a commercial dispute or a conveyancing instruction. Each flow captures the specific information your solicitors need to assess the matter before the intake call — and routes urgent matters directly to the appropriate fee earner.
No — it handles first contact, qualification, and scheduling. Your team still does everything that requires legal judgement and client relationships. What it eliminates is the hours spent on unqualified callers, phone tag, and after-hours enquiries that currently fall through the cracks. Most firms find their paralegals spend their time on billable work rather than intake admin.
Yes — the AI handles pre-qualification and scheduling only. It does not provide legal advice, assess legal merit, or make representations about outcomes. All substantive legal conversations happen with a qualified solicitor once the lead is pre-qualified. We build specifically to keep the AI on the right side of professional conduct rules in every state jurisdiction.
Supersonic is $4,000/month. That covers your full lead response and follow-up system, built and managed for your firm. Most firms recover the investment from 2–3 additional retained matters in the first month. We'll confirm everything on your strategy call.
We build logic based on the matter type the client came in for and what's most relevant to their profile. A conveyancing client gets wills, enduring POA, and trust structure prompts. A family law client gets estate planning once their matter resolves. A business client gets employment agreements and IP protection. Timing is everything — messages go out when the conversation makes sense, not randomly.
The 3-minute AI Readiness Quiz tells us exactly where your firm is losing matters and revenue — and what to automate first. Qualified practices get a free 30-minute strategy call where we map the exact system we'd build.