We build AI systems that respond to every insurance enquiry in under 90 seconds, pre-qualify cover type, property details, and risk profile via text before you prepare a single quote, and automate the renewal reminders and cross-sell sequences that turn single-policy clients into fully covered, long-term relationships — so your book grows without the manual grind.
Insurance is a pure speed-to-quote business. A homeowner moving house, a business owner needing public liability, a new parent looking at life cover — they fill out two or three contact forms and go with whoever came back first with something useful. While you're handling an existing client's claim, another broker just had a conversation with your new enquiry, gathered the risk details, and is preparing a quote. That gap costs the average insurance brokerage $79,000 a year in lost premium revenue.
A business owner needs public liability by Friday for a new contract. They fill out three broker forms on Monday at 6pm. The broker who replies within two minutes with a text asking the right questions gets the business — the others get a "thanks, sorted it" reply on Tuesday. After-hours and weekend enquiries carry exactly the same urgency as weekday ones. First reply wins.
A client's home and contents policy is up for renewal in 60 days. Their insurer sends a letter. You don't reach out. They call their insurer directly, get a slightly higher premium, accept it without shopping around, and your commission disappears. Across a book of 200 clients, 3–4 renewals slipping per month adds up to $30,000–$50,000 in lost annual premium commission — quietly, every year.
You wrote home and contents for a client two years ago. They've since had a baby, started a business, and bought an investment property. They're underinsured in three ways and have no idea. Without a systematic cross-sell program, your existing clients are being poached by direct insurers offering life and income protection while you're busy writing new business elsewhere.
A client makes a claim, you handle it brilliantly, they're thrilled — and then nothing. No follow-up asking how they felt about the process, no referral request, no review ask. Claims are the highest-emotion touchpoint in a broker relationship. Clients who've had a positive claim experience are 6× more likely to refer — but only if someone asks. Most brokers never do.
Every Supersonic engagement starts with your biggest bottleneck — not a generic tech stack. We scope, build, and guarantee the outcome. The first system is live within 72 hours of onboarding.
Every insurance enquiry — from your website, Google, or a referral — gets an instant reply via text in under 90 seconds. The AI qualifies cover type, property details, risk profile, and urgency before any broker prepares a quote. Low-value or unserviceable enquiries are filtered early. Your team starts every week with a pre-screened pipeline of serious clients who have provided the information needed to quote accurately and move fast. Runs 24/7 including evenings and weekends when urgent cover requests come in.
Every policy renewal triggers an automated three-touch sequence at 90, 60, and 30 days — giving you the window to re-quote, re-engage, and lock in the renewal before the client goes direct to their insurer. The 60-day message includes market comparison data personalised to their policy type, making the broker's value immediately tangible. Brokerages running this sequence see 68%+ improvement in renewal retention — and eliminate the quiet erosion of commission that happens when clients just accept their insurer's direct renewal letter.
Every new policy triggers an automated cross-sell sequence designed to surface relevant cover gaps at the right moment — not randomly, but timed to when the conversation makes sense. A new home buyer gets an income protection prompt at 30 days. A new parent gets a life cover conversation. A business owner gets a professional indemnity check. Messages feel like a broker looking out for them — not a sales push. Most brokerages using this sequence see 50%+ of single-policy clients move to two or more policies within 90 days.
After every policy bound and every resolved claim, your system sends a personalised Google review request — timed while client satisfaction is at its peak. Insurance is one of the most referral-driven service categories: people ask friends who their broker is, then check Google before reaching out. More reviews means higher Maps ranking, more organic enquiries, and the social proof that turns comparison shoppers into signed clients. Post-claim review requests are especially powerful — these clients have experienced your service when it mattered most.
Watch how your AI handles a first-time homeowner in Coogee needing home and contents cover — gathering property details, contents value, and risk profile in one natural conversation, then booking a call to finalise the quote. All while your broker is managing an existing client's claim across town. This runs automatically from your website, Google, or wherever the enquiry lands.
Before: after-hours enquiries sat until brokers checked email next morning. Urgent requests — new business owners needing cover for contracts, homeowners moving within days — were routinely lost to faster competitors. After: AI handles first contact, qualifies cover type, risk details, and urgency, and books a callback directly into the broker's calendar. In the first 60 days, policies written increased 3.6× with no additional headcount.
A three-touch renewal sequence at 90, 60, and 30 days caught policies that were drifting toward direct renewal with the insurer. The 60-day message — which included a market comparison showing potential savings — converted 31 of the 43 recoveries on its own. Total annual commission retained: $64,000. The broker had never previously had a systematic renewal follow-up process — everything had been manual and ad hoc.
An automated cross-sell sequence triggered 30 days after each home policy — offering income protection, life cover, and landlord insurance based on client profile. 38 clients took up at least one additional policy within 60 days. Average additional premium per client: $1,840/year. Total new annual premium generated from existing clients with zero new leads: $69,920. The brokerage had written all 38 home policies in the previous 12 months and never followed up.
Generic AI tools aren't built for insurance broking. They don't understand why a business owner needing public liability by Friday won't wait 12 hours for a callback, or that the difference between a retained renewal and a lapsed one is a single well-timed message 60 days out. They don't know about cross-sell timing, life event triggers, or why post-claim review requests outperform every other touchpoint. We do — because we've built specifically for insurance brokers.
Not a prototype. Not a demo. A working AI agent handling real enquiries in your real business — within 72 hours of onboarding. You see results before your second invoice.
We understand the difference between a renewal and a new business enquiry, the urgency of cover-by-Friday requests, and how to frame a cross-sell as helpful advice rather than a sales pitch. Scripts and logic are built for how insurance sales actually work.
No third-party automation tools, no patchwork integrations. Your entire lead engine runs inside a purpose-built system we own and control — which means faster builds, tighter reliability, and zero platform risk for your business.
Month-to-month, cancel any time. We don't lock you in — we earn your business every month. Your dedicated CRM tracks every lead, every conversion, and every dollar recovered so you always see exactly what you're getting.
Our systems are SOC II Type 2 certified and built to meet enterprise security standards. Your customer and business data is handled exclusively within our certified infrastructure — never stored in third-party tools or shared platforms. Full data processing agreements available on request.
Our agents are built with strict conversation guardrails. They won't be derailed by off-topic questions, attempts to get free advice, or anything outside their defined role. Every response is scoped to qualification, booking, and follow-up — so your AI never says something it shouldn't.
If the agreed performance metric isn't hit within 90 days, we keep working at no charge. No agency that lacks confidence in their work for insurance brokers can afford to make that offer.
We stake our fee on your results. If the systems we build don't deliver the agreed improvement in policies written within 90 days, we keep working at no charge until they do. No asterisks. No fine print.
This is a guarantee no agency that lacks confidence in their work for insurance brokers can afford to make. We make it because our systems — built specifically for the insurance industry — work. Every time.
"We will 3.6× your policies written within 90 days — or we keep building until we do, at no additional charge."
"We were losing urgent enquiries every week — business owners who needed cover by Friday, homeowners moving house. Now the AI replies instantly and our pipeline is the strongest it's ever been. We haven't missed a qualified enquiry since we went live."
"The renewal sequence was the biggest win. We were losing 4–5 renewals a month to clients just going direct. Now we catch them at 90 days and have time to re-quote. We recovered $64K in annual commission in the first three months. That's money we were just quietly giving away."
"We went from 18 Google reviews to 177 in three months and we're now the top-ranked broker in our area. The review system just runs — we don't lift a finger. Organic enquiries from Google have nearly doubled since we hit the top spot."
"The cross-sell sequence was the surprise. I had 200 home and contents clients and I'd never systematically offered them anything else. In 60 days, 38 of them took up income protection or life cover. That's $70K in new annual premium from clients I already had — without a single new lead or ad spend."
We've heard every objection. Here's exactly what we say — no vague answers, no redirects.
Your AI enquiry system is live within 72 hours of onboarding. Most brokers see the first recovered policies and booked quote calls within the first week. The renewal sequence typically recovers 8–15 lapsing renewals within the first 30 days — including clients whose policies were weeks from expiry.
Yes — we build separate qualification flows for different cover categories. Personal lines (home, contents, life, income protection) and commercial lines (business, professional indemnity, public liability) get different conversation paths. Each flow captures the specific risk information needed to quote accurately before any broker picks up the phone.
No. We integrate with Applied Epic, WinBEAT, Salesforce, and HubSpot. We build on top of your existing stack, not instead of it. Qualified leads, renewal triggers, and cross-sell sequences all run through the tools your team already uses every day.
Yes — the AI handles pre-qualification and scheduling only. It does not provide product recommendations, compare specific policies, or make any statement that could constitute personal advice under ASIC guidelines. All advice and product conversations happen with a licensed broker once the lead is qualified. We build specifically to keep the AI on the right side of the general advice boundary.
Supersonic is $4,000/month. That covers your full lead response and follow-up system, built and managed for your insurance business. Most brokers recover the investment from 2–3 additional policies and retained renewals in the first month. We'll confirm everything on your strategy call.
We build logic based on what policies a client already holds and what's most relevant to their profile. A home buyer gets income protection and life cover prompts. A business owner with public liability gets professional indemnity and business interruption prompts. Messages are timed to life events — new home, new baby, new business — so they feel like helpful advice rather than a sales call.
The 3-minute AI Readiness Quiz tells us exactly where your brokerage is losing policies and premium — and what to automate first. Qualified businesses get a free 30-minute strategy call where we map the exact system we'd build.