We build AI systems that respond to every service enquiry in under 90 seconds, triage urgency and job type via text before dispatching, and automate the maintenance reminders and follow-ups that keep your schedule full year-round — so you run more jobs on fewer headaches.
In HVAC, timing is everything. A homeowner with a broken system on a 38-degree day isn't shopping around — they're calling until someone picks up. Meanwhile your phone rings out, your inbox sits unread, and your competitor just booked a $4,200 replacement. That gap costs the average HVAC business $79,000 a year in lost revenue.
When a system fails, customers contact two or three companies simultaneously and book whoever responds first. Your techs are mid-job, your inbox sits unread, and the job — often worth $3,000–$8,000 — goes to the company that replied via text within two minutes.
Without upfront qualification, you're rolling trucks to warranty callbacks, simple filter changes, and jobs that aren't in your service area — while high-value installs and commercial contracts go unbooked. Every wasted truck roll costs $180–$350 in time and fuel.
Your existing customers are your most profitable revenue stream — but without automated reminders and re-engagement, most service agreements lapse silently. The average HVAC business loses 38% of its maintenance clients each year to competitors who simply follow up more consistently.
When summer or winter hits, call volume triples. Your dispatcher can't keep up, quotes don't go out on time, and follow-ups slip. You end up turning away work — not because you don't have the techs, but because the admin can't handle the volume.
Every Supersonic engagement starts with your biggest bottleneck — not a generic tech stack. We scope, build, and guarantee the outcome. The first system is live within 72 hours of onboarding.
The moment an enquiry lands — from your website, Google Ads, or referral — your AI agent responds immediately via text and triages the job. It identifies urgency level, system type, issue symptoms, and service area before it reaches your dispatcher. Dispatchers get a briefed, pre-qualified job rather than a cold queue. Runs 24/7 including peak season surges.
Your most valuable customers are already in your database — but without automated touchpoints, they drift to competitors who follow up more consistently. We build renewal sequences that reach out at 30, 14, and 7 days before lapse, with personalised messaging that matches your brand voice. Clients see 40–55% improvement in maintenance retention within 60 days.
Before a tech rolls, your AI system collects the information your dispatcher needs: system type, age, symptoms, warranty status, and service history. Jobs are scored by urgency and value, then routed to the right tech with the right parts pre-flagged. Your dispatchers stop triaging blind — they work from a pre-qualified queue every morning.
After every completed service, your system sends a personalised review request timed perfectly for maximum response. For systems over 8 years old, a parallel sequence introduces a replacement conversation — capturing high-value install leads from your own existing customer base. Clients average 3.8× more Google reviews and a significant uptick in replacement enquiries within 60 days.
Watch how your AI agent handles a homeowner whose AC just failed on a hot day — triaging urgency, capturing system details, and booking the right tech via text. All while your dispatcher is busy or your team is heads-down on installs. This conversation happens automatically the moment an enquiry lands.
Before: enquiries submitted while the owner was dispatching and techs were on jobs sat unanswered. High-urgency customers had already booked competitors by the time anyone replied. After: AI handles all first contact via text, triages urgency and system type, and books the right tech automatically. Dispatcher gets a pre-qualified queue instead of a pile of cold leads.
A re-engagement sequence targeting customers whose annual service had lapsed in the last 6 months — personalised, automated, and sent at the right time of year. 67 renewals booked without a single outbound call from the team. Those 67 agreements represent $38,000 in recurring annual revenue that had been silently walking out the door.
Post-service review requests pushed their Google Maps profile from 31 reviews to 109 in 90 days — boosting organic inbound significantly. Simultaneously, a replacement sequence targeting systems over 10 years old in their customer database generated 22 replacement enquiries, of which 9 converted to full system installs averaging $15,500 each.
Generic AI tools aren't built for HVAC. They don't understand emergency triage logic, maintenance agreement cycles, or why a homeowner calling at 3pm on a 38-degree day is worth $6,000 if someone responds in under 90 seconds. We do — because we've built specifically for trades businesses. Here's what that means for you.
Not a prototype. Not a demo. A working AI agent triaging real service enquiries in your real business — within 72 hours of onboarding. You see results before your second invoice.
We understand peak season surges, emergency urgency levels, the difference between a $200 filter job and a $12,000 commercial install. The scripts, triage logic, and automations are built for how HVAC actually works — not copied from a generic playbook.
No third-party automation tools, no patchwork integrations. Your entire lead engine runs inside a purpose-built system we own and control — which means faster builds, tighter reliability, and zero platform risk for your business.
Month-to-month, cancel any time. We don't lock you in — we earn your business every month. Your dedicated CRM tracks every lead, every conversion, and every dollar recovered so you always see exactly what you're getting.
Our systems are SOC II Type 2 certified and built to meet enterprise security standards. Your customer and business data is handled exclusively within our certified infrastructure — never stored in third-party tools or shared platforms. Full data processing agreements available on request.
Our agents are built with strict conversation guardrails. They won't be derailed by off-topic questions, attempts to get free advice, or anything outside their defined role. Every response is scoped to qualification, booking, and follow-up — so your AI never says something it shouldn't.
If the agreed performance metric isn't hit within 90 days, we keep working at no charge. No agency that lacks confidence in their work for HVAC businesses can afford to make that offer.
We stake our fee on your results. If the systems we build don't deliver the agreed improvement in booked job volume within 90 days, we keep working at no charge until they do. No asterisks. No fine print.
This is a guarantee no agency that lacks confidence in their work for HVAC businesses can afford to make. We make it because our systems — built specifically for trades — work. Every time.
"We will 2.8× your booked jobs within 90 days — or we keep building until we do, at no additional charge."
"Summer was always our most chaotic period — calls stacking up, dispatcher overwhelmed, jobs falling through the cracks. Now the AI handles the first touch on everything. We went into this summer with a full, pre-qualified dispatch queue every morning. Completely different operation."
"The maintenance renewal sequence alone was worth 10× the cost. We had no idea how many agreements were lapsing silently every year until we saw the data. 67 renewals in 90 days, zero outbound calls from my team. That's $38,000 a year we were just handing to competitors."
"The replacement pipeline feature is something I hadn't even considered. Targeting our own customers with older systems and offering a replacement quote — we closed 9 installs in the first quarter from people already in our database. That's $140K we'd have never seen otherwise."
"I'd tried software platforms before — they were complicated, needed constant management, and nothing actually got better. This was different. They built it, connected it to our ServiceTitan, and handed it to us running. My dispatcher has half the workload and we're booking twice the jobs."
We've heard every objection. Here's exactly what we say — with no vague answers or redirects.
Your AI triage system is live within 72 hours of onboarding. Most clients see the first recovered emergency bookings within the first week. The maintenance renewal sequence typically surfaces 15–30 lapsed agreements in the first 30 days.
Peak season is exactly when it performs best. Unlike a dispatcher, the AI handles unlimited simultaneous text conversations without dropping messages or making errors under pressure. It scales instantly with your enquiry volume — your busiest days become your smoothest ones.
No. We integrate with ServiceTitan, Jobber, FieldEdge, Housecall Pro, or whatever you're running. We build on top of your existing stack, not instead of it. Your dispatcher keeps their tools — they just get better information arriving in them.
Yes — we build urgency logic specifically for HVAC: no cooling in summer heat, no heating in winter cold, commercial system failures, and elderly or vulnerable households all trigger priority routing. The AI knows the difference between a routine service enquiry and a crisis, and routes accordingly.
Supersonic is $4,000/month. That covers your full lead response and follow-up system, built and managed for your HVAC business. Most clients recover the investment from a single recovered emergency job in the first month. We'll confirm everything on your strategy call.
Our systems handle first-contact via web form, SMS, and web chat. For customers who call and can't reach your team, we set up an SMS callback trigger — so they immediately receive a text that starts the triage conversation. Most people switch to text gladly when someone responds within seconds. No calls go completely cold.
The 3-minute AI Readiness Quiz tells us exactly where your HVAC business is losing revenue — and what to automate first. Qualified businesses get a free 30-minute strategy call where we map the exact system we'd build.